Our Terms of Service

Review our guidelines for a smooth experience.

Terms of Purchase & Return Policy

A Gentle Note From My Sweet Gratitude

Thank you for choosing My Sweet Gratitude.

Every product is handcrafted with love, intention, and high-quality ingredients. This brand was created with care, and these policies allow us to continue serving you with integrity and gratitude.

By placing an order on mysweetgratitude.com, you agree to the following:

Orders & Payment

All prices are listed in U.S. dollars.

Payment is required in full at checkout.

Once your order is placed, it begins its preparation with care. We reserve the right to cancel or decline any order if necessary.

Returns & Exchanges

Because our products are personal care items and handcrafted in small batches, all sales are final.

For hygiene and safety reasons, we are unable to accept returns or exchanges on opened or used products.

We appreciate your understanding as this helps us protect the quality and safety of every item we create.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email us within 48 hours of delivery at:

mysweetgratitude16@gmail.com

Please include:

• Your order number

• Clear photos of the item

• A brief explanation

Once reviewed, we will gladly offer a replacement or store credit.

Skin Sensitivities

We encourage you to review ingredient lists carefully before purchasing. If you have sensitive skin, please perform a small patch test prior to full application.

My Sweet Gratitude is not responsible for allergic reactions or sensitivities.

Shipping

We are not responsible for carrier delays, lost or stolen packages marked as delivered, or incorrect shipping information entered at checkout.

Please double-check your shipping details before submitting your order.

Payment Disputes

If there is ever a concern with your order, we invite you to reach out to us directly so we can resolve it together.

Unauthorized chargebacks or payment disputes without prior communication may result in refusal of future purchases.

With Gratitude

My Sweet Gratitude is more than skincare — it is intention, healing, and care in every jar.

These policies allow us to continue creating in love, transparency, and trust.

Thank you for being part of this journey.

With gratitude,

My Sweet Gratitude